Risk-free orders: 60-day money-back guarantee

Risk, reversed

The 60-Day Empty-Tin Guarantee

Use every scoop. Take all 60 days. If your mornings don't feel different, email us and we refund 100%, empty tin and all. No forms. No return shipping. No hard feelings.

No forms · No return shipping · No restocking fees

Open tin of Primeletic Relief Balm showing the amber balm
60days

How it works

Three steps. No catch on step four.

1

Email us

Within 60 days of delivery, send one line to [email protected] from the email on your order. No forms, no questionnaire, no phone tree, no convincing required.

2

Refund issued

100% of what you paid goes back to the original payment method, typically within 3-5 business days. No return shipping. No restocking fee. No store credit games.

3

Keep the tin

Even if it's empty, that's the point of the name. Shipping a used balm back and forth helps nobody, so there is no return label and nothing to print.

Why 60 days

Because the comfort case is cumulative

The cooling shows up in the first ten minutes, but the case for a comfort routine builds over weeks, and that deserves more than a 14-day return window. Sixty days is a full tin and then some: long enough to judge it against your own mornings, not long enough to forget you bought it. Use every scoop, then decide.

84

scoops in the tin, use every one of them

60

days covered, delivery scan onward

100%

of the purchase price refunded

$0

return shipping, forms, or fees

The fine print

Printed large, on purpose

Four terms. That's the entire list, there are no asterisks below this line.

01

One refund per customer, ever.

The guarantee exists to make the first run risk-free, not to work as a recurring discount.

02

Covers orders shipped to US addresses.

International orders: contact support before purchasing and we'll state your options in writing.

03

Claim within 60 days of delivery.

The window starts at the carrier's delivery scan, not the order date.

04

Refunds go to the original payment method.

Typically 3-5 business days, depending on your bank.

60days

Risk moved to our side of the table

Run the full sixty days on us

$39.99 launch offer against $79.90 planned retail · $0.95/day · 42-day supply, every order covered by the the 60-day empty-tin guarantee.