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Quality & safety

The standards behind the tin

The factual position, stated plainly: how Relief Balm is meant to be used, what every batch is tested for, where the ingredients come from, and the claims we deliberately do not make. There is no marketing on this page.

Doc PRM-QSS-01 · Reviewed Aug 31, 2026 · General information, not medical advice

External use, done right

Relief Balm is a topical for external use on intact adult skin. Before the first full use, patch test a small amount on the inside of your forearm and wait a day: camphor and peppermint are active sensory ingredients, and this is how you find out how your skin responds before your knees do. Keep it away from eyes, mucous membranes and broken, infected or irritated skin, wash your hands after applying, and discontinue use if irritation occurs.

Patch test

Inside forearm · wait 24 h

Eyes & broken skin

Avoid · intact skin only

Children & pets

Keep out of reach · never ingest

Before first use

USAGE NOTICE: Patch test on the inside of your forearm before first use. Camphor-containing products are for adult external use only and must never be ingested; keep the tin away from children and pets. If you are pregnant or nursing, manage a skin or medical condition, or use prescription topicals on the same area, consult your physician before use.

What we test, every batch

No batch ships on the strength of a supplier's paperwork. Each one goes to an independent analytical lab for three panels: an ingredient identity check against the published 15-ingredient panel, an ICP-MS heavy-metal screen, and a microbial panel. The certificate is published on our Lab Results page and matched to the batch number printed on your tin.

Ingredient identity verified against the label, every batchYES
ICP-MS heavy-metal panel: lead, mercury, arsenic, cadmiumYES
Microbial panel: yeast, mold, bacterial countsYES
Water filler, parabens, paraffins, or synthetic fragranceNO

Where the ingredients come from

The base of the balm is cold-pressed jojoba and safflower oil with shea butter and beeswax: no paraffin, no petroleum waxes, no water filler padding out the tin. Cold pressing is slower and more expensive than solvent extraction, and it is how every carrier oil in the formula is made.

Botanical raw materials are bought against identity specifications, not taken on a supplier's word: the identity panel in section 2 exists precisely because plant ingredients are the easiest place in this category to cut corners. The full 15-ingredient panel is printed on every tin and published on this site, with no proprietary blends hiding the contents.

What we deliberately do not claim

Relief Balm is a comfort routine, not a treatment. We name no diseases and make no claims to diagnose, treat, cure or prevent any condition: persistent, severe or unexplained pain belongs with your physician, not with a tin.

The one effect we promise outright is the cooling sensation within minutes, because that mechanism is well characterized. Everything beyond it is reported as traditional use or small ingredient-level studies, cited as exactly that. No large clinical trial of this blend exists, and no page on this site will pretend one does. You will also find no invented statistics, no fabricated reviews, and no expert endorsements we did not earn, because we have not earned any yet.

This page summarizes our own standards and general usage guidance as of the review date above. It is general information, not medical advice. For external use only. Not evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent any disease. Keep out of reach of children.

Related: FAQ · Lab results · Disclaimer